Terms & Reservation Rules

1. General

This website is run by Kebab Bosfor, ul. Sławkowska 5, 31-014 Kraków. By using it you accept these rules.

2. Reservations

You can request a table through the booking form. A request is a proposal to book; your reservation is confirmed when we accept it (shown on screen, or communicated to you). We may contact you to confirm or adjust the details.

Please provide accurate contact details so we can reach you about your booking.

3. Changes and cancellations

If your plans change, please cancel or amend your booking as early as you can by contacting us, so the table can be offered to other guests. Repeated no-shows may affect future bookings.

4. Menu, prices and hours

Dishes, prices and opening hours shown on the site are provided in good faith and may change; the current offer applies in the restaurant. Photographs are illustrative.

5. Complaints

If something is not right, please let us know by email (kontakt@kebabbosfor.pl) or phone (+48 12 422 55 66). We aim to respond within 14 days.

6. Personal data

We process personal data as described in our Privacy Policy.

7. Final provisions

These rules are governed by Polish law. We may update them; the version published on the site applies to new bookings.